The successful technical leader is one who finds the delicate balance between a strong focus on their engineers and the delivery of their technology.
- Annette Beatty -
About Me
I am a passionate technical leader who has the unique combination of leadership, business, sales and technical skills. I strongly believe that if we focus on our people and do what's right for them, the business outcomes will follow.
Resume
INTUIT INCORPORATED
Software Developer Manager 3
Next Gen Billing Platform
2015 - Present
Manage multiple scrum teams with disparate software assignments for an on-schedule delivery of a service-oriented architecture billing platform.
• 54% velocity increase in less than 12 months achieved by driving multiple teams to achieve objectives.
• 18% improvement in single-sprint point count realized by inspiring a high-performing team environment where two teams achieved record-breaking results.
INTUIT INCORPORATED
Software Developer Manager 3
Finance Payments & Services
2013 - 2015
Directed an integration software development team that centralized finance payments / services applications including payment gateways, global sales tax, restricted party screening, tax exemption, PCI and direct debit.
• Transitioned the organization from siloed single ownership of applications to a broad depth in all services.
• Boosted organizational effectiveness and improved employee engagement scores by shifting resources to better matching positions and bringing in strong, qualified talent.
INTUIT INCORPORATED
Group Manager
Service Delivery
2011 - 2013
Delivered infrastructure platforms for various application deployments in a timely and collaborative manner through the insightful management of four departments.
• 3,500+ systems and more than 250 applications managed by transforming a dysfunctional organization of system and database administrators into cohesive, high-performing teams.
• Raised employee engagement scores each year by applying effective change management techniques.
• Prepared for working with new cloud specialty-based infrastructures by creating a visionary departmental organizational structure.
• Positioned the service delivery organization advantageously by establishing the appropriate departmental roles, processes and procedures.
QUALCOMM INCORPORATED
Engineering IT Staff Manager – 3rd Line
2009 - 2011
Oversaw US and India systems administration / customer service operations department handling 15,000 systems.
• Built the organization from eight individual site silos to a single, unified department by establishing common goals / mission and motivating staff to achieve exceptional results.
• Collaborated with engineering VPs / senior staff to forge strong relationships and design the engineering computer operations organizational strategy aligned to customer needs.
• Developed a dynamic standard communications vehicle for engineering senior management that translated IT metrics and deliverables into true customer value.
• Assembled a strong offshore team and implemented a smooth process / workflow for managing operations on a global level by successfully blending India and US workplace cultures.
QUALCOMM INCORPORATED
Corporate IT Staff Manager – 3rd Line
2006 - 2009
Led the managed systems administration department in delivering a UNIX / Linux and Windows infrastructure of more than 7,000 heterogeneous servers to corporate entities.
• 20% increase in productivity attained by introducing a new staff program that provided dedicated blocks of time for development and ticket work.
• Instilled an innovative cultural mindset by running the department like an independent company that delivered services to Qualcomm.
QUALCOMM INCORPORATED
Corporate IT Staff Manager – 1st Line
2005 - 2006
Led the managed systems administration department in delivering a UNIX / Linux and Windows infrastructure of more than 7,000 heterogeneous servers to corporate entities.
• 20% increase in productivity attained by introducing a new staff program that provided dedicated blocks of time for development and ticket work.
• Instilled an innovative cultural mindset by running the department like an independent company that delivered services to Qualcomm.
SUN MICROSYSTEMS COMPUTER CORPORATION
Professional Services Engagement Manager
2003 - 2005
Administered professional services technical resources that worked with Fortune 500 accounts.
• Coordinated sales engagements between Sun and the customer that included project scoping, statement of work crafting, staff sourcing and project management.
SUN MICROSYSTEMS COMPUTER CORPORATION
Senior Systems Engineer
2000 - 2003
Engineered systems architecture solutions that included the appropriate software, systems and storage to address customer needs.
• Drove diverse teams toward common goals, set milestones and managed to challenging timelines for proposal deliveries; managed customer relationships.
SUN MICROSYSTEMS COMPUTER CORPORATION
CTE Engineer
1998 - 2000
Developed solutions for escalated technical issues on the high-end, mission-critical 64-CPU E10000 server while providing vital third tier backline support for down systems.
• Designed and delivered an advanced level training class on the E10000 server for the service staff.
Master of Business Administration
Rady School of Management
University of California at San Diego
Bachelor of Science in Computer Information
Coleman College
Certificate - Coding Boot Camp Full Stack
University of California at San Diego, Extension
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Projects Done
- All
- Games
- Web
Games
Multi-Player
Games
Multi-PlayerThis is a real-time, multi-player Rock, Paper, Scissors Game.
Click to see game.Click to see source.
Games
Single Player
Games
Single PlayerThis is a single-player trivia game designed with a San Diego theme.
Click to see game.Click to see source.
Games
Single Player
Games
Single PlayerThis is a single-player star wars themed game where the players attempt to battle the correct opponents in order to win the over all war.
Click to see game.Click to see source.
Application
Web
Application
WebThis application will allow users to find Yelp data for restaurants offering discounts.
Click to see application.Click to see source.
Application
Web
Application
WebThis application is a example of MVC backend coding which utilizes nodeJS, sequelize and handlebars technologies.
Click to see application.Click to see source.
Application
Web
Application
WebThis application is a private social-sharing site which allows a group to provide recommendations and comments on restaurants.
Click to see application.Click to see source.